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Lesson series

Cultural Safety in Care

Cultural safety is essential to safe, respectful care in Aotearoa. This course supports kaimahi to understand how culture, identity, history, power and lived experience shape the way people experience care.

Learners will explore their own cultural lens, recognise assumptions and bias, and build practical skills for providing support that upholds mana, dignity, autonomy and belonging. The course looks at everyday care moments, including communication, personal care, whānau involvement, supported decision-making, tikanga Māori, trauma-informed practice, and relational repair.

Grounded in real care settings, this course helps kaimahi move beyond good intentions into reflective, respectful practice. It supports care that is culturally aware, rights-based, and centred on the person receiving support.
Format

Online
Course

Format

Text/Read

Duration

 25 minutes

Price

$ 12.50

Lesson series

Why this course is important?


Aotearoa is a multicultural country, with people bringing many cultures, languages, beliefs, identities, whānau structures, histories and lived experiences into care settings. At the same time, cultural safety in Aotearoa must also recognise Te Tiriti o Waitangi, the place of Māori as tangata whenua, and the ongoing impacts of colonisation on health and wellbeing.

When culture, identity, communication needs, trauma, tikanga, whānau roles or personal values are misunderstood or overlooked, people can feel unseen, unsafe, or powerless in their own care.

This course helps kaimahi slow down, reflect on their own assumptions, and build the confidence to provide support that upholds mana, dignity, autonomy and belonging. It strengthens everyday practice by helping workers recognise what matters to each person, communicate respectfully, include whānau where appropriate, and respond with humility when harm or misunderstanding occurs.