Culture and Support

  • Author: L Kelly
  • Level: Introduction
  • Study time: 1 hour and 20 mins
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Lesson series
Culture shapes how we communicate and support others. This course explores cultural awareness, communication across cultures, and understanding different worldviews. Learn about biculturalism in New Zealand, Māori tikanga, and how to respect diverse cultural values in support work. Gain practical strategies to navigate cultural differences and provide inclusive, culturally safe care.

This course is aligned to Unit Standard 28529
  • Video time: 1 hour and 20 mins
  • Quiz: 1
  • Assessment: 1

Why this course is important?

Understanding culture is key to providing inclusive, person-centred support. This course covers how cultural backgrounds influence beliefs, behaviours, and communication styles. Learn about Māori tikanga, biculturalism in New Zealand, and strategies for cultural safety in support work. You’ll gain insights into overcoming cultural barriers, handling cultural conflicts, and respecting diverse values—ensuring effective and respectful care.
Meet the instructor

Leigh Kelly

Leigh Kelly is a New Zealand Registered Nurse who has been working with the elderly and disabled since 1974. Her ADN focused on young physically disabled.

She has been a Charge Nurse at Kenepuru and Greenlane Hospitals Continuing Care Wards, owned her own dementia specific rest home and worked and managed rest homes.

She also has vast experience as a RN in continuing care facilities. 
Patrick Jones - Course author