Aged Care Association: Lesson series

ARC Capability Series: Better assessment, better handover, better outcomes

The Aged Care Association and Third Age Health are pleased to present this webinar as part of our ongoing partnership. Third Age Health is one of the Association's trusted preferred suppliers, and together we're bringing you a practical session exploring how better assessment, clinical intervention and handovers can improve care for aged residential care residents.

Discover how effective clinical assessment and communication support timely escalation, strengthen collaboration with GPs and Nurse Practitioners, and contribute to better resident outcomes. You'll gain practical insights to help enhance clinical decision making and continuity of care across your service.

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Why is this course important

Effective clinical assessment, intervention and communication are essential for recognising changes in a resident’s condition and escalating concerns promptly. This course helps participants strengthen clinical decision making, improve handovers and work more effectively with GPs and Nurse Practitioners, supporting better continuity of care and resident outcomes.

Course Lessons

Meet the instructors

Tolita Noel

Tolita is a Registered Nurse with extensive frontline clinical expertise. Her experience delivering patient care gives her a strong understanding of the realities and challenges faced by healthcare teams and communities. As Clinical Change Lead, she is passionate about driving meaningful change across the health sector, supporting teams throughout the regions, and improving outcomes for both staff and patients. She is a strong advocate for quality care, equitable access to healthcare, and ensuring services reach and support all communities.

Joy Yang

Joy is a Registered Nurse with over seven years of experience in aged care and clinical management. She is passionate about supporting older adults with complex health needs and has extensive experience in dementia care, along with a strong interest in wound management. She is also undertaking a Master of Nursing degree.