This course introduces the Code of Health and Disability Services Consumers’ Rights, an essential foundation for safe, respectful, and person‑centred care in Aotearoa. Created for kaimahi across aged care, disability, community, and whānau‑based services, the course explores what the Code means in real practice. Learners are guided through communication, informed choice, consent, cultural safety, and supporting tino rangatiratanga (self‑determination). You’ll gain a clear understanding of who the Code protects: anyone receiving health or disability services, including kaumātua, people with disabilities, tāngata whai ora, and people supported in their homes or communities. Grounded in manaaki and dignity, the course draws on Māori health perspectives such as Te Whare Tapa Whā, reinforcing that wellbeing includes physical, emotional, spiritual, and whānau dimensions. Trauma‑informed principles are woven throughout, emphasising safety, transparency, and genuine choice. By the end, kaimahi will know how to recognise and uphold each right, respond when concerns arise, and support people in ways that protect their mana and promote trust.