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Aged Care Association: Lesson series

Understanding and supporting residents with cognitive changes

This webinar explored the challenges and solutions for understanding and supporting residents with cognitive changes, focusing on the psychological impact these changes have on residents and their families.

It delved into best practices for providing care that upholds dignity and compassion while emphasizing the importance of creating a supportive, dementia-friendly environment.

Throughout the session, we highlighted effective communication strategies and provide actionable insights to enhance interactions and care delivery in aged residential care settings.
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Why is this course important

Cognitive changes can have a significant psychological impact on residents and their families. This course helps participants better understand these effects, provide care that protects dignity and promotes compassion, and use effective communication strategies to support residents.

It also offers practical guidance for creating a more supportive, dementia-friendly environment in aged residential care.

Course Lessons

Meet the instructor

Orquidea Tamayo Mortera

Orquidea Tamayo Mortera is a Registered Diversional and Recreational therapist, working across the aged care, mental health and disability sectors. She has instituted programmes such as Cycling Without Age and Baby Buddies, where parents bring their young babies into rest homes. Tamayo Mortera has promoted the training and education of diversional and recreational therapists, training more than 1000 therapists. Tamayo Mortera assisted in getting both the New Zealand Diploma and the bachelor's degree in diversional and recreational therapy recognised by the New Zealand Qualifications Authority.

From 2018 to 2025 Tamayo Mortera was the national president of the New Zealand Society of Diversional and Recreational Therapists. She is currently the co-chair of Allied Health Aotearoa New Zealand, a forum for representation of allied health professionals.
Patrick Jones - Course author